A reader asked how I like the Walmart app. I think I wrote about it when I first started doing it but I’ll make another post. I LOVE the app. I suppose the caveat here is that I detest shopping. The app/curbside pickup accomplishes a shopping job for me so I could be a bit biased but I see no negatives with it. Also, probably not all Walmarts are created equally. I know that from Chad’s experiences when he worked in five different stores in five years so I’m fairly sure there are people who have had bad experiences, maybe consistently, but I’ve never had a bad experience.
Ease of Shopping:
Often the same day I’ve picked up groceries, I’ll start a new order on the app. It’s as simple as finding a recipe that needs something I don’t have or thinking . . I wish I had this. I grab my phone (well, I have to find it first), hit the WM app button, search for that item and add it to my list. When it’s time to pickup the order, which usually happens when I run out of milk or eggs because I mostly keep everything else I need here, I go through the list and make sure I still want everything on my list. Often there are things I decided I no longer need. Example: For Christmas dinner I’m smoking a pork crown roast. The recipe I thought I was going to use required brining with two gallons of apple cider, which I didn’t have so I added that to my list a week or so ago. Now I’ve found a different recipe I want to use and no longer need the apple cider so I removed that from my list. I choose my pickup time and hit pay.
About 1-1/2 to 2 hours before my pickup time, I’ll get a text with substitutions for me to approve. I think the app has options when you set it up for either no substitutions, for me to approve substitutions or for me to accept substitutions without approval. I have it set up for me to approve subs. Yesterday I had Lender’s Bagels on my list and they needed to sub Thomas Bagels, which was fine with me. If they’re subbing something more expensive, they don’t add the extra cost. Example: I will almost always order 3 gallons of spring water and 3 gallons of distilled water. Once they were out of Great Value spring water and subbed Nestle water. It took 4 bottles of Nestle to equal the amount in the 3 jugs of GV water so I got 4 bottles of Nestle water for the same price as 3 gallons of GV water. Once I ordered a container of GV cool whip. They were out and subbed the name brand cool whip for the same price as the GV brand.
I’m not much on name brands and almost always order the WM brand so if they have to sub, I’m getting a more expensive product for less.
Shortages and Errors:
Once in probably 20 or more orders, I’ve had a mistake. Recently I ordered a S’mores kit. It had everything needed to make S’mores but I got some kind of giant marshmallows with a chocolate powder on the outside. There’s a place in the app to report shortages and errors so I reported it and instantly had a refund for the S’mores kit. Otherwise, I’ve never been short anything or had any mixup.
Vince says he doesn’t like to use the app (though he’s never used it and his love of walking the aisles looking for deals is the reason he doesn’t like it) because he says he wants to pick his own stuff. If you’ve ever shopped with anyone who scrutinizes every head of lettuce in the bin, puts one in the cart, takes it out, scrutinizes every head again (and that can happen several times) before he decides on the perfect head of lettuce, you may understand my love of shopping via the app. But, I have never had anything that I thought . . if I had picked this, I wouldn’t have chosen this one. The expiration date on the milk I got yesterday was January 3. Couldn’t have asked for better than that. I’ve never had a broken egg.
I don’t buy steak or roast but I do buy ground beef, packaged chicken, etc. and I’ve never had a problem. Since I’m almost always putting stuff in the freezer, I ask for frozen if available and I’ve always gotten frozen.
It’s flawless. On the app, I can check in when I leave home and they know I’m 11 minutes from the store. When I get there, I check in via the app. Click the “silver” dot because my car is silver, click on the number that corresponds to my spot, and they’re out there immediately with my order. One time I had to wait about 5 minutes but I usually go between 7 and 8 a.m. and most of the time, I’m the only one there. Once I was out of there within 1 minute of checking in.
Not Just Groceries:
At first, I thought I could only get groceries but it seems I can use curbside pickup for most everything in the store. Once I needed a 9 x 13 glass baking dish. Yesterday I needed dental floss and puppy pads.
I hesitate to even mention negatives because these are not things that could be improved upon, nor do I feel they negatively affect my curbside pickup experiences.
- Sometimes I won’t have something on my list but when in the store, I’ll see it and buy it. Example: if I’m in the veggie area and see gorgeous artichokes, I’m going to get them. If I don’t have bell peppers on my list and they have great peppers for stuffing and the price is reasonable, I’ll get them. I’m not sure how I would order “great peppers for stuffing” because the perfect size for my stuffed peppers may not be the size you prefer and the college kid filling my order may never have seen a stuffed bell pepper.
- They don’t have many flavors of Blue Bell ice cream offered for pickup but . . ice cream really needs to stay off my list til I lose a few pounds.
- Especially when there were a lot of shortages, they may have something in stock when I add it to my list but by the time my pickup time is getting close, that item is out of stock. Example: There have been times when I ordered flour and it appeared to be in stock when I added it to my list, paid for the order but several days later when it was time to pick up the order, there was none. My friend in Louisiana told me yesterday she had ordered a 5 pound bag of flour. They were out and subbed a 10 pound bag at no extra charge.
Love or hate WM, and I will agree that there’s much to love and much to not love, but their curbside pickup, at least at our store, is about as good as it can be. I always am amused by people who say they won’t go to Walmart because they sell too much Chinese made stuff but yet they have no problem shopping other places that have the same thing. Show me a store that’s carrying a wide variety of only American made stuff for a reasonable price!
Many local grocery stores now offer curbside pickup. I believe Harp’s here in town does but, for me, unless it’s on sale, their prices are way high for me.
Vince still loves Aldi and I do too but our stores don’t offer curbside pickup and they are always crowded so for me, at least for now, I’m staying out of them.
As long as Walmart offers curbside pickup, I doubt I ever go back to buying all my groceries in the store.