Sunday night I noticed in an ad that a local store had Ball pint jars marked down so I ordered some and was going to do curbside pickup yesterday. There were a couple of other things we were getting low on so I figured I’d just add them to the list and pick it all up at once. I paid, got the order confirmation, then this morning before we left, I had a message that the jars were out of stock. Good grief . . now I had to drive to town for a couple of things I could have done without. I told Vince . . I’ll go anyway and go inside and see if they have other jars I might can use.
I got there and they had the jars I had ordered that they said were out of stock so I put the three cases in my cart. I scanned them to be sure they were coming up the sale price. No . . they were not. They were $3 more per case.
I got up to the register and told the lady that the jars were a lower price online. I had it pulled up on my phone and showed it to her. She said “Are you sure they’re the same size jars?” I read it to her . . “Ball regular mouth pint jars – $10.99.” She said “Are you sure that ad is from this store?” I read it to her – store name and address. She’s standing there looking at me like I’m trying to steal from the store. I handed her my phone. She scrolled up and down, read the exact same thing I had just read to her. She handed me my phone back and said “Let me pull it up on my phone to make sure.” Really?
Yes, her phone said the same thing my phone said so I got the jars for $10.99 per case.
I’m sure people do go in there and try to convince them that prices are lower on things but . . I read it to her on my phone; she looked at my phone and then she pulled it all up on her phone. No one is going to pull the wool over that cashier’s eyes!
vivoaks says
And we wonder why people get frustrated… there’s no reason they should have sent you the email saying they were out of stock if they weren’t!! And then for her to double and triple check, when it’s obvious that you know very well what you’re talking about. I guess I can understand her wanting to be sure, but it shouldn’t have been an issue in the first place. That’s the irritant!! Guess I’m getting old and crochety…
Liz says
I’m staying home today since we are getting snow! The latest forecast is for 6″ of snow, depending on the freeze line. We started with rain and then it switched to snow. The white stuff is just on the roofs, trees, and grass. The road is still clear. But, the temps are just at the 32-33 line.
Game plan is making some soup and organizing my tax stuff, and lots of shredding.
judy.blog@gmail.com says
Sounds like a good idea. Stay warm and safe!
Paula Nordt says
My grocery store is bad about advertising items and then not having them in stock. Also had it happen several times when I’ve done a pickup order that items are on the shelf when I’ve been notified that the same items are unavailable. It’s a pain, but now when I pick up an order that has “unavailable “ items, I enter the store to check. Got 6 lbs. of bacon on sale last week after being told they were out. Aggravating!
Susan says
Oh, my gosh. I run into that here all the time at Walmart, so I don’t do the online orders any more. I mostly shop another store about the same distance away, in the other direction. That bugs me that they do that, and you know the store knows they aren’t out of stock!
judy.blog@gmail.com says
Yes, they have to know . . it’s right there to see! They don’t care. The crazy thing is that they were on the shelf, they said they were out of stock so they would ship them. Since I have WM+, they ship them for free. Wouldn’t it have made more economic sense to NOT have to pay for shipping and do the curbside pick up? I don’t get it.