It seems like we’re living in the days where anything that can go wrong WILL go wrong. As you all know, I order most everything we get around here. As far as groceries, most everything except refrigerated type items, I mail order and the refrigerated items I get delivered.
With Christmas coming and merchants being busier and more packages being shipped, I think I’m for sure not ordering anything else for a while.
First, I had ordered some linen from a shop that does dying. The website said it would be some amount of time (I’ve forgotten now how long) before it would be dyed and shipped. I waited that amount of time and then some, sent an email, got no response, called them, got no answer, left a message, got no response, sent another email and got no response so I filed a complaint (or whatever it’s called with my credit card). Still waiting for a decision on that.
Second, I ordered 5 things from an online shop. They were prompt with sending out the shipping notice, on which it appeared that everything was shipped. A few days late the package arrived. Three things were NOT included. They were circled on the packing slip. The two things that were sent had a star by them. No explanation. I wrote them, got a response back asking for a copy of the packing slip. I sent that. No response. I waited a few days . . almost a week, no response. I wrote them again and asked for an update. No response. Wrote them again, no response, filed a claim with Paypal. That very same day I received an email asking me to call them (even though they had my number). I called and the lady was very nice and said she would send the items that were not included. There is a package on the way to me. Why didn’t they respond when I first wrote them.
Third, another reputable company. I had ordered some linen from them in October. Today I was thinking . . I should have received that. Went back through my email, found the tracking number. Check it . . “Picked up by customer at post office”. I thought .. we haven’t picked up a package at the post office in months. Then I looked and it was a different town, different state . . somehow my linen must have been sent to someone else. Now most of that linen is no longer in stock. I know they’ll make it right but I’m getting to the point where I feel like I have to go back to making a list of everything I order, checking it daily and marking off the things that arrive, following up on the things that didn’t. That’s more trouble than it’s worth – especially since there’s nothing I need so . . another reason to stop spending money, get comfy with what I have and remove one more frustration from my life.