There were several comments about the food truck incident today suggesting I contact the manager and let them know what happened. There were several comments yesterday to contact the county roads department or whomever put the “Impassable During High Water” sign out on our road. I’m not angry or upset about the comments; probably a year ago I would have made the same comments. So please . . don’t think this is directed at you if you left a comment suggesting I contact the manager. Honestly, if I were the manager or owner, I would want to know but, I would also apologize, offer some kind of enticement for you to give my business another chance, and I’d definitely speak to the employee. I’m not getting that things are being handled that way lately.
Maybe I’m just old and grumpy but, it seems that talking to management or owners truly falls on deaf ears. I understand they’re having a hard time getting workers. Covid has been tough on businesses. Workers in many places are getting more unemployment than they would get working so (1) they don’t show up for work and/or (2) they just don’t care about their jobs. Too many managers seem to be happy they have an employee showing up for work, and basically give us the feeling we’re being overly picky for expecting decent service, food to be warm when it arrives at the table, drinks refilled every now and then.
I mentioned last week that we had gone somewhere to eat and there were several waitresses standing in the corner chatting. We sat there and waited and waited to have our order taken. People came in after us, got seated and had their food before we ever had our order taken because their waitresse was actually working. I asked to speak to a manager and was told “We had three people not show up for work today. We’re doing the best we can.” NO! There are three waitresses standing over there chatting and not doing their job. I didn’t say that but that’s a restaurant (chain) we used to like and will not go back to that one again.
The food truck incident today – Vince asked the three guys working if any of them were managers. Nope! I spent a good bit of time on the internet trying to find out who owns the food truck. Couldn’t find anything anywhere. No contact management info on the Facebook page. I could have left a comment on there, with my full name .. nope! When it’s that hard to find out who owns a business . . chances are they don’t want to be contacted.
As far as the water sign . . unless it’s life or death, I refuse to deal with any government agency. Whether the sign is meant to be there, in the wrong place . . whatever . . if it floods, it’s going to flood whether there’s a sign there or not so wasting my time trying to find out if it’s there in error or why it was put there . . not worth it. Today Vince and I drove the other direction to see where the sign was coming from that direction. If it’s impassable headed east, it should be impassable headed west. Nope . . no sign coming from that direction. I think it’s there in error but whether it is or not, right by our house, you’re just starting down a hill into a valley. Water will never get to our house (famous last words, right?) It will never get so high on our road that we can’t get out but I’m pretty sure if water is that high on any roads, we won’t be leaving the house.
The funny thing is that we were outside one day, probably two weeks ago, and a guy with a can of spray paint came out and made a circle on the road easement in front of the house across from us. Vince and I wondered what he was doing. That’s where they put the sign so he was out marking where it needed to be.
In my opinion these days, something happens like the food truck incident, the breakfast at the restaurant incident and I’m disappointed . . not mad but maybe frustrated. Then I contact management and expect them to at least act like they’re apologizing and they don’t and then I’m frustrated all over again. It isn’t worth messing with it. We get bad service . . we don’t go back.
Like I said in a comment, there are so many good places to eat around here (too many!) that have excellent service, we just mark off the ones with bad service and it’s no loss to us. Reward the good, caring businesses and avoid those that make us feel they don’t care.
Right or wrong . . that’s how I feel about it.