Yesterday Vince sent an email to Harvest Right about the problems with the freeze dryer.
They had us do a vacuum test, an oil flush in the pump and it still didn’t work. They had me run it and take a photo after 15 minutes –
I was to let it keep running and take a picture after 30 minutes . .
Then turn the pump off and take a picture 1 minute without the pump running.
Then take another picture after 5 minutes of the pump not running.
Then we had to download the data from the machine and email that to them. Then we had to pay them $45 to analyze the data. I sent all that in at 2:15 p.m. yesterday and, as of this morning, haven’t heard anything back. I have a feeling I’m going to have to buy a new pump, which I was so hoping wasn’t the problem but right now, I’ll do just about anything to get it back up and running.
I’m keeping my fingers crossed that I hear back from them this morning so we can get back to freeze drying soon.