Sending More Stuff Back

Honestly, it seems lately we’re sending more stuff back to Amazon than we’re keeping. Vince had ordered a part for his now deceased air compressor that was supposed to fit and it didn’t so he had to send that back. You know about my steamer.

The new camera arrived this morning. I was so excited. I had ordered a kit and included were a camera bag, an extra battery, an SD card, a filter, a protective cover for the screen. That might be all.

First, I was putting everything together. Lens cover string on and attached to the camera. Strap attached to the camera. Strap attached to the camera bag. Nope. The little piece you attach the strap to (on the bag) was broken. I called Amazon. Don’t even get me started on customer service centers located outside the U.S. but . . that’s where my call was routed and I could barely understand the guy but he was nice. My understanding was that he was going to send me a new bag. I said “Can you send the bag to my son’s house because I’m going there?” Yes. That works. UPS will pick up the broken bag in Texas, new bag will be shipped to MO. I packed up the bag in a small box and had it waiting for tomorrow’s pickup.

Next, I put the extra battery in the charger and noticed the light was flashing. I read the book and it said the green light would stay on while the battery charged. The light would go off when the battery was completely charged. If the light was flashing, it was too cold or too hot. No! It’s about 72 degrees in here. Just right! There was a temp range and that was right in the middle. Then it said the contacts might be dirty . . clean them. Vince cleaned them. The light was still flashing.

Vince said “Just leave it alone for a while and see what happens” so I did and the green light never stopped flashing. I even changed to a different electric plug. Nope, that didn’t help.

I put the other battery in and the green light came on, indicating it was charging.

I called Amazon back. Oh, thank goodness . . a lady who speaks complete English. I explained that I had already called about the bag but now the extra battery would not charge. She said “They’re sending you an entire kit and it has already been shipped.” You mean a new camera and everything? Yes! I’m supposed to send the camera and all the parts — everything — back? Yes.

Nowhere in my previous conversation was it mentioned that the whole kit needed to be returned and they’re sending a new camera and everything else.

Crazy stuff! But even funnier, when I asked them to send it to Missouri, the only name on our account with that address is Addie so the package will be addressed to Addie. I told Nicole “If I don’t get there, the camera is not really for Addie!” Could you see a 6 year old with a fancy camera? Heck, she might do better with it than I would.

Vince said “I’m going to call Amazon and explain to them about the products we’ve been getting”. I told him . . you’re wasting your time. They don’t care! We’ve ordered a million things that were fine and just because our last three orders have been defective or damaged doesn’t mean it’s a trend. Hopefully the new camera will arrive with all the parts working as they should!