We’re working with UPS (or UPS is working with us) to try to get things right with the wheel. It was insured but my fear is that we’ll spend half the insurance money buying parts that may not fix the wheel and then I’ll have a broken wheel, a bunch of parts and not enough insurance money remaining to even start to replace the wheel. I understand UPS’ position of not wanting to hand over the full insurance amount if the parts, and a portion of the insurance money will fix it but . . I’m not the one who did the damage so we’re still working on getting it all worked out so every one is happy.
Spinning Wheel
There she sits . . waiting to be used. I’ve tried spinning but the pedals just don’t work right. The left one is still hitting against the back frame. If it stops in a certain position, it will not move and I have to turn the wheel by hand. I want so badly to sit and spin but . . I cannot . . yet.
Joyce says
It must be terribly frustrating to have a beautiful spinning wheel sitting there and not be able to use it. I feel your pain. I would be going nuts!
Susan says
I’m glad they are willing to do something, but you know they destroyed it, so they should replace it. They have the insurance money paid. If they didn’t want to pay out on insurance claims, they shouldn’t be so careless. =) I hope it works out for you to have a perfectly working one.
Erin says
Geez that is terrible! Will make me think twice of using and insuring thru them! Why insure for an amount if they don’t want to turn $ over? U have a major loss!
Joan says
I wonder if they would be interested in shipping it to Schacht to see if it could be repaired? I’d much rather have the experts take a look at it!
Jean S. says
I concur. Send it to Schacht. In fact, they should pay for the shipping to get it there.
dorothymatheson says
Having been a spinner for over 30 years I can tell you that a wheel with problems turning the wheel around will not ever work correctly. This one needs replacement not parts.